System Maintenance
APT Technologies utilises APT’s system specialists to ensure the smooth performance and availability of all system components. Our extensive team of service technicians are on hand to provide both on-site and remote support.
Post sales support and maintenance can take many forms. In recognition of this fact APT have established separate Service and Technical Support departments.
Service Department
Based at our head office in Harrow, APT Service Call Centre acts as the first point of call for all service and technical queries. From here our experienced team co-ordinate the activities of our field based engineers operating throughout the UK.
Technical Support Department
The Technical Support department is essentially home to APT’s hardware and software experts. These highly skilled individuals provide support and guidance to both our field engineers and customers alike.
All technical queries and/or reactive maintenance requests must, in the first instance, be directed to the service call centre.
All APT Technologies equipment is covered by a standard 24-month warranty, effective from the date of purchase.
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